Parts Warranty

Porsche Parts Warranty (installed in the repair shop)

Spare Parts

This warranty is given to the owner of any Porsche automobile replacement part or accessory distributed by Porsche Cars N.A. and sold by any authorized Porsche automobile dealer in the United States or Canada.

Time and Mileage Period

Parts supplied by Porsche Cars N.A. purchased from and installed by an authorized Porsche automobile dealer are provided for 2 years an unlimited mileage warranty from the date installed, unless the repaired or replaced part is covered under New Car Limited Warranty or Certified Pre-Owned Warranty, whichever is greater. The warranty period starts from the invoice date. The miles travelled from the installation to the time when the damage happens shall be considered as mileage.

Warranty Coverage

Porsche Cars N.A. will repair or replace using new or re-manufactured parts distributed by Porsche Cars N.A., at its sole option, any part covered under this warranty that is defective in material or workmanship under normal use. Parts that were sold and installed by an authorized Porsche automobile dealer will be repaired or replaced without charge either for parts or labor. If installed by anyone else, the cost of the replacement parts or accessories will be borne by Porsche Cars N.A., (even in the case of emergency repair), but labor charges will be the responsibility of the customer. Porsche Cars N.A. will supply all parts supplied under this warranty and all parts replaced become the property of Porsche Cars N.A.

The customer must return the defective part, or the car in which it is installed, to an authorized Porsche automobile dealer during normal service hours. The customer must provide a receipt that shows proof of purchase for the part, as well as the installation date and the mileage at the time of installation. If the car is not drivable because of a defect in the workmanship or materials covered by this warranty, the customer should call the nearest authorized Porsche automobile dealer for assistance.

Parts purchased "over the counter" Warranty

Over the Counter

This warranty is given to the owner of any Porsche automobile replacement part or accessory distributed by Porsche Cars N.A. and sold by any authorized Porsche automobile dealer in the United States or Canada.

Time and Mileage Period

Parts supplied by Porsche Cars N.A. and purchased from an authorized Porsche automobile dealer at time of purchase are provided for 2 years warranty from the purchase date. All parts replaced under this warranty become the property of Porsche Cars N.A. Refers to customer pay parts invoices only. Invoice information (Invoice#, date purchased) must be noted in claim comments. The start of the warranty period shall also be the date of sale.

Warranty Coverage

Porsche Cars N.A. will repair or replace using new or re-manufactured parts distributed by Porsche Cars N.A., at its sole option, any part covered under this warranty that is defective in material or workmanship under normal use. Parts that were sold by an authorized Porsche automobile dealer will be repaired or replaced without charge for the part purchased. If installed by anyone else, the cost of the replacement parts or accessories will be borne by Porsche Cars N.A., (even in the case of emergency repair), but labor charges will be the responsibility of the customer. Porsche Cars N.A. will supply all parts supplied under this warranty and all parts replaced become the property of Porsche Cars N.A. This warranty follows the part two years from purchase date. Original purchase receipt must be provided.

Coverage Exclusions

  • Clothing, luggage, leather, bicycles (see separate warranties at your dealership).
  • Parts installed in vehicles for racing, competition or track use.
  • Batteries damaged from storage, lack of normal vehicle use, or non-Porsche approved electrical or accessory installation.
  • Parts for which proof of purchase date, installation date and vehicle mileage at the time of installation are not presented.
  • Parts considered normal maintenance items (such as brake pads, linings, clutch discs, tires, decals, foil, mirror/car cover, bras, paint, etc.) unless they are defective in material or workmanship.
  • Parts replaced under the New Car Limited Warranty, or parts covered under other warranties.
  • Parts miss-packaged or damaged in box.
  • Normal wear, adjustments, or deterioration of any part.
  • Parts installed in a car with an odometer that has been altered so that the actual mileage cannot be determined.
  • Improper repairs causing damage to the vehicle, its engine or parts.
  • Abuse, accidents, acts of God or other events beyond the control of Porsche Cars N.A., competition, racing, or track use.
  • Minor wind noise and insignificant seepage at the joints between the top and the body, or door windows in Cabriolet models cannot be completely avoided under all circumstances. The Cabriolet or Targa should not be washed in a car wash and may experience damage to the top or window due to the scratching by the brushes, or may experience leaks due to the high pressure water streams directed in areas which would not experience water in normal driving conditions.
  • Tires damaged by road hazard.
  • Tires damage by premature wear.
  • The vehicle is a mechanical device. All mechanical devices make some sort of noise, and/or vibration and those noises and vibrations can differ from vehicle to vehicle. Porsche Cars N.A. recognizes those noises as normal and characteristic of the product. Normal noises or vibrations as determined by Porsche Cars N.A. can be anything from brake squeal to road vibration. Therefore, normal noise and /or vibration and/or deterioration as determined by Porsche Cars N.A. or its representative is not covered by our warranty.

Contact

Porsche Waukesha

2230 E. Moreland Blvd
Directions Waukesha, WI 53186

  • Sales: 262-754-0911
  • Service & Parts: 262-821-5000
  • Parts/Service: 262-821-5000

Hours

  • Monday 7:30am-5:30pm
  • Tuesday 7:30am-5:30pm
  • Wednesday 7:30am-5:30pm
  • Thursday 7:30am-5:30pm
  • Friday 7:30am-5:30pm
  • Saturday 8:00am-1:00pm
  • Sunday Closed
; ;