Key Ordering

Process for ordering Porsche replacement keys

Items you will need to bring with you to the dealership

If you are the vehicle owner

  1. Current valid vehicle registration, title or any ownership document.
  2. Valid government issued photo ID. (Driver's license or passport)

For company owned vehicles

  1. If a company owned vehicle, a letter (on letterhead) authorizing the employee to order a key on the company's behalf. This letter must include the name of the person authorized, the VIN and a name and signature of an authorized person giving permission.
  2. The authorized person will also need to bring a valid government issued driver/operator's license or passport.

If you are not the owner of the vehicle and acting as an "authorized representative" the following will be needed.

  1. The original of the vehicle registration, title or any ownership document, which would be accepted by a state motor vehicle agency to issue a title.
  2. The original of the authorized representative's government issued driver/operator license with a photo or a passport
  3. An original document authorizing the representative to act on behalf of the vehicle owner.
  4. Original or photocopy of the vehicle owner's government issues driver/operator license with photo or passport.

FAQ's -

Who is considered an authorized Representative? An authorized representative is someone who is acting on behalf of the owner of the vehicle. An authorized representative may be:

  • A private citizen or family member acting on behalf of the owner
  • Independent workshop acting on behalf of their customer
  • An employee acting on behalf of their employer
  • A government official acting on behalf of their agency or department
  • An association member acting on behalf of their organization

Are the documents required to be notarized? No, only the presentation and verification of all required documentation is necessary.

Can I mail electronic keys? No. Electronic keys cannot be drop-shipped to a third-party location.

Will the key require programming in the repair shop? Yes, Porsche keys do require activation and pairing with the vehicle and this must be done in the repair shop at an additional charge.  Please contact our service department for current programming rates.

My vehicle is in the service department for a repair that requires a replacement key, or ignition switch. If your vehicle is in the service department for repair work and requires either a new key or FOB the following will be needed.

  1. Current valid vehicle registration (Wisconsin requires owner's to keep registration in the vehicle at all times)
  2. A signed repair order authorizing work to be done on the vehicle.

The technician will diagnose the problem, and order the parts needed with the required documentation.  The technician will deactivate any FOB's that have been replaced.

My key was lost or stolen, how do I get a replacement key? If your key is lost or stolen it is the recommendation of Porsche that all lock cylinders and the ignition switch be replaced.  When a key is lost or stolen it still works for the vehicle until it is changed or the FOB is deactivated at the dealership.  The metal blade key that is inserted in the FOB will still work on the vehicle and open doors, trunk, glove box and any other non-electronic locks.  If you choose to not replace all the locks you will be asked to sign off on the Porsche Key Order form acknowledging that you were informed and chose not to replace the locks.  If you choose this route remember that the FOB will work on your vehicle until either the battery dies or the FOB is deprogrammed in the service department.  Please contact our service department for the current deprogramming rate and if any additional work will be needed.  Additional work, such as reprogramming modules may be required.  If no spare key is available, the vehicle will need to be towed to the dealership to have these procedures performed.

Contact

Porsche Waukesha

2230 E. Moreland Blvd
Directions Waukesha, WI 53186

  • Sales: 262-754-0911
  • Service & Parts: 262-821-5000
  • Parts/Service: 262-821-5000

Hours

  • Monday 7:30am-5:30pm
  • Tuesday 7:30am-5:30pm
  • Wednesday 7:30am-5:30pm
  • Thursday 7:30am-5:30pm
  • Friday 7:30am-5:30pm
  • Saturday 8:00am-1:00pm
  • Sunday Closed
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